Privacy Policy for Mobile Applications

1. Introduction

This Privacy Policy applies to all mobile applications ("Apps") developed, owned, and operated by SnipNFix ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications available on the Apple App Store.

By downloading, installing, or using any of our Apps, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our Apps.

2. Information We Collect

Our Apps are designed with privacy as a priority. The data we collect depends on the specific App you use and its features. Below are the categories of data we may collect:

2.1 Data You Provide Directly

• • Contact Information: Name, email address, or other contact details if you create an account or contact support.
• • User Content: Any content you create, upload, or store within the App, such as notes, files, or preferences.
• • Communications: Information you provide when contacting us for customer support or feedback.

2.2 Data Collected Automatically

• • Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• • Usage Data: Information about how you interact with our Apps, including features used, time spent, and actions taken.
• • Crash Data & Diagnostics: Crash logs, performance data, and other diagnostic information to help us improve app stability.

2.3 Data We Do Not Collect

Unless explicitly stated in a specific App's description, we do not collect: precise location data, health or fitness data, financial information, contacts from your address book, photos or videos from your device, or browsing history.

3. How We Use Your Information

We use the information we collect for the following purposes:

• • App Functionality: To provide, maintain, and improve the core features and functionality of our Apps.
• • Customer Support: To respond to your inquiries, provide technical support, and address your concerns.
• • Analytics: To understand how users interact with our Apps and to improve user experience.
• • Security: To detect, prevent, and address technical issues, fraud, or security breaches.
• • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Data Storage and Security

Most data you enter into our Apps is stored locally on your device. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

If an App requires cloud storage or server-side processing, your data will be stored on secure servers. We use industry-standard encryption protocols to protect data in transit and at rest. This will be clearly communicated within the specific App's onboarding process.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Third-Party Services and SDKs

Some of our Apps may integrate third-party services, software development kits (SDKs), or application programming interfaces (APIs). These third-party services may collect information from your device. Third-party services we may use include:

• • Analytics Services: To help us understand app usage patterns and improve our Apps (e.g., Firebase Analytics, Apple Analytics).
• • Crash Reporting: To identify and fix bugs and improve app stability (e.g., Firebase Crashlytics).
• • Cloud Services: To provide cloud storage or synchronization features if applicable.

These third-party services have their own privacy policies governing their use of your information. We encourage you to review their privacy policies. We ensure that any third-party partners provide the same level of protection for your data as outlined in this policy.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• • Service Providers: With trusted third-party service providers who assist us in operating our Apps, subject to confidentiality obligations.
• • Legal Requirements: When required by law, regulation, legal process, or governmental request.
• • Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or the public.
• • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to users.
• • With Consent: With your explicit consent for any other purpose.

7. Tracking and Advertising

Our Apps do not track you across apps and websites owned by other companies for advertising or advertising measurement purposes. We do not share your data with data brokers.

If any of our Apps use advertising or tracking features, we will request your permission through Apple's App Tracking Transparency framework before collecting any data that could be used to track you. You can change your tracking preferences at any time in your device's Settings under Privacy & Security → Tracking.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• • Access: Request access to the personal data we hold about you.
• • Correction: Request correction of inaccurate or incomplete personal data.
• • Deletion: Request deletion of your personal data, subject to certain exceptions.
• • Data Portability: Request a copy of your data in a structured, machine-readable format.
• • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.
• • Opt-Out: Opt out of certain data collection or processing activities.

Since most data is stored locally on your device, you can manage it directly by clearing app data or uninstalling the App. For data stored on our servers, contact us using the information below to exercise your rights.

9. Data Deletion

You can delete your data at any time through the following methods:

• • In-App: Use the app settings or profile section to delete your account and associated data where available.
• • Device Settings: Delete locally stored data by uninstalling the App or clearing app data in your device settings.
• • Contact Us: Email us at info@snipnfix.com to request complete deletion of any data stored on our servers.

We will process deletion requests within 30 days. Some data may be retained for legal compliance, fraud prevention, or legitimate business purposes as permitted by law.

10. Children's Privacy

Our Apps are not directed to children under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under the applicable age without verification of parental consent, we will take steps to remove that information from our servers promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• • Update the "Last updated" date at the top of this policy.
• • Notify you through the App or via email where appropriate.
• • Post the updated policy on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

14. Consent

By using our Apps, you consent to this Privacy Policy and agree to its terms. Your continued use of our Apps following the posting of changes to this policy will be deemed your acceptance of those changes.